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Warehouse Manager

Department: Operations
Location: Rancho Cucamonga , CA

Job Purpose:

The Warehouse Manager reports directly to the VP of Operations. The Warehouse Manager is responsible and accountable for all warehouse logistics, inventory control and asset management. Manage the people within the warehouse to effectively coordinate material movement, in compliance with all safety, environmental, quality and cost standards.

Essential Job Functions:

Warehouse Management

  • Maintain data integrity by:

-Ensuring adherence to policies and procedures.

-Monitor input of incoming receipts, restocks, and component movement transactions

  • Plan and direct performance of staff. Motivate employees, assist in goal setting, provide development opportunities and performance feedback, address complaints and resolve problems
  • Comply with NIC Partners’ policies, procedures, and quality standards as well as safety and environmental regulations
  • Assign and monitor daily tasks to team members
  • Provide adequate employee training
  • Identify potential issues and avoid problems by communicating with production the possible or actual delays
  • Promote safety and participate in safety activities:

-Assist in the investigation of all accidents or incidents in work area

-Determine basic cause(s), develop recommendations for corrective action, and follow-up to

 ensure completion of corrective action  

-Implement safety-related improvements as identified by employees, safety professionals and others   

  •  Inspects levels of supplies, identifies shortages and orders to replenish stock avoiding inefficiencies or excessive surplus
  •  Ensures product stock is adequate for distributions and can cover direct demand from customers
  •  Plans and conducts periodic physical inventory audits of warehoused items and assets; updates records and prepares reports of inventory.
  •  Receives, and unloads all equipment delivered.
  •  Inspects shipments of materials, equipment and supplies received in order to ensure compliance with purchase order specifications. Identifies   and reports shortages, defects/damages and other discrepancies.
  •  Researches and responds to inquiries related to orders
  •  Resolves discrepancies regarding invoices, packing slips, and receiver reports.
  •  Operates warehouse equipment and vehicles, including trucks, forklifts and pallet jacks
  •  Transfers and organizes materials in storage in an efficient, effective and safe manner to conserve space and comply with safety procedures
  •  Assigns, inscribes and affixes identification markings on all NICP assets
  •  Maintains asset inventory records, and files (shipping documentations, invoices, receipts, etc.) in accordance with NICP policies and   procedures and prepares reports
  •  Maintains inventory accountability and control all NICP fixed and non-fixed assets for all incoming and outgoing materials, equipment and   tools. Registers and records into the inventory system
  •  Monitors, controls and tracks all NICP asset property, which includes equipment and tool checkouts, returns, lost, stolen or damaged
  •  Processes, packages and ships materials to projects
  •  Delivers materials to projects as needed

 Facilities Management

  • Oversees general upkeep and maintenance of the facility, including general repairs or other issues that may arise
  • Manages office moves to make sure they all run smoothly and according to plan

Vehicles Management

  • Ensures all vehicle maintenance reports (VMR) are maintained and tracked on a weekly basis
  • Ensures vehicle service appointments are scheduled and coordinated as needed.
  • Files and tracks all service records conducted on vehicles; reviews all vehicle service invoices for discrepancies and submits invoices to accounting
  • Monitors and tracks vehicle smog checks, registrations and insurance as needed.
  • Ensures vehicles are equipped with appropriate safety equipment, registration, insurance and decals, as needed.

Responsibilities/Duties

  •  Completes task coded time sheet on a daily basis
  •  Attends required meetings for collaboration and communication efforts 
  •  Evaluates warehouse work processes and offers continuous improvement to the organization 
  •  Performs and documents 90-day/annual performance evaluations and monthly one-on-one meetings with VP of Operations
  •  Works Monday through Friday, 8:00 a.m. to 5:00 p.m. 
  •  Adheres to all company policies, procedures, standards and safety rules
  • Works alternate schedules, as needed, to meet customer deadlines (including: early morning, late nights, or overnight visits)
  • Works additional hours, on-call/after-hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.
  • Performs other duties/responsibilities, as required or assigned by the VP of Operations

Experience/Education:

  • High School Diploma or GED preferred
  • 4-6 years’ experience working in warehousing, receiving, inventory control, materials management or similar industry
  • Equivalent combination of education and experience
  • Possession of, or ability to obtain, an appropriate valid California driver's license.
  • Working knowledge of warehouse logistics, inventory accountability, asset control, shipping and receiving management
  • Forklift certification and/or ability to successfully complete forklift training and operate machinery safely according to company protocol

Knowledge/Skills/Abilities:

General: Ability to prioritize and drive results with a high emphasis on detail, quality, and follow-up skills; self-motivated and able to work independently with minimal supervision or in a team-oriented environment; ability to follow verbal and written instructions, to maintain the confidentiality of data; ability to integrate and apply feedback in a professional manner; supervision (expertise and ability to coach others; supervises the warehouse area, achieving results by directing/leading activities of others.

Personal: Exhibits a professional demeanor with excellent time management, written, verbal communication, organizational, interpersonal, customer service and presentation skills; ability to maintain open communication with internal employees, contractors, managers, 3rd parties, and customers as needed; ability to address conflict with others constructively; team player; flexible, adaptable and able to effectively manage and execute multiple tasks and projects in a dynamic, high-pressure, fast-paced environment, both personally and delegated through staff.

Communication: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write reports, business correspondence, standards/procedures and documentation; ability to effectively interact and communicate clearly in business-friendly and user-friendly language to different teams, such as a sales, engineering, management and/or customers

Reasoning: Ability to think logically and analyze applications and business process requirements; ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

Mathematical: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply concepts of basic algebra and geometry.

Computer: Excellent understanding of PC and standard Office systems (software/ hardware.) Ability to proficiently use computer software programs or related applications, Microsoft Office applications, Outlook, Excel, and virtual technologies, group voice conferencing, web conferencing (WebEx) and other industry-specific technology tools used within the organization. Willingness to learn additional software applications.

Physical and Environmental Elements:

Physical demands: Work is both physically and mentally demanding. Ability to frequently stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl for over 2/3 of normal shift. Ability to sit occasionally. Ability to talk and hear regularly. Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Ability to frequently use hands or fingers (repetitive hand movement), handle, or feel objects, tools or controls for over 2/3 of normal shift.

Vision: Ability to see at close range (20 inches or less), at a distance (clear vision at 20 feet or more), ability to identify and distinguish colors, ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, three-dimensional vision, ability to judge distances and spatial relationships, and ability to adjust the eye to bring an object into sharp focus.

Work Environment: Employees work indoor, outdoor or in warehouse/office environments and are exposed to equipment, tools, dust, and airborne particles. Noise levels are usually moderate. Ability to operate Forklift, when necessary. Ability to use safety equipment including but not limited to eye safety glasses, hearing protectors, work boots and hardhats.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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